Retningslinjer for personvern

I. INTRODUCTION & IMPORTANT RESTRICTIONS

Chat Up (“we,” “us” or “our”) takes your privacy seriously. This Privacy policy (“Privacy policy”) explains our data protection policy and describes the types of information we may process when you install and/or use “Chat Up” software application for mobile devices (the “App”, “our App”). When we refer to personal data (or personal information) we mean any information of any kind relating to a natural person who can be identified, directly or indirectly, in particular by reference to such data. Our Privacy policy applies to all users, and others who access the App (“Users”). For the purposes of the GDPR, we are the data controller, unless otherwise stated. PLEASE READ THE FOLLOWING PRIVACY POLICY, FOR INFORMATION REGARDING THE WAYS YOUR PERSONAL INFORMATION MAY BE PROCESSED, CAREFULLY. WHEN YOU USE THE APP YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.

Geographic Restriction (Mainland China & Hong Kong SAR)

Our App and services are strictly prohibited from being accessed or used by individuals located in Mainland China and the Hong Kong Special Administrative Region (SAR). We do not knowingly collect, process, or store personal data from users in these jurisdictions. If we become aware that a user accessing the App is located in Mainland China or Hong Kong, we will immediately delete their data, terminate their account, and block future access.

Prohibition of Harmful Content Output

We strictly prohibit the intentional prompting, generation, sharing, or output of any illegal, harmful, or exploitative content, including but not limited to child pornography, non-consensual deepfakes, extreme violence, or hate speech. We employ automated safety filters and moderation systems to monitor and block such outputs. Any attempt to generate harmful content or bypass our safety mechanisms will result in immediate account termination, deletion of associated data, and potential reporting to law enforcement authorities. IF YOU ARE A CALIFORNIA RESIDENT PLEASE READ THE FOLLOWING IMPORTANT NOTICE Under the California Consumer Privacy Act of 2018 (CCPA) California residents shall have the right to request:

the categories of personal information that is processed;
the categories of sources from which personal information is obtained;
the purpose for processing of user personal data;
the categories of third parties with whom we may share your personal information;
the specific pieces of personal information that we might have obtained about a particular user provided that the data provided in the request is reliable enough and allows to identify the user.

Please use the navigation links through this Privacy policy: PERSONAL INFORMATION
All about the categories of information, its sources and purposes of processing >> Please mind that according to CCPA personal information does not include de-identified or aggregated consumer information. DELING
How your information can be shared >> Please note that all third parties that are engaged in processing user data are service providers that use such information on the basis of agreement and pursuant to business purpose. OPT-OUT OPTIONS
If you don’t want us to process your personal information any more please contact us through chatup@aichattings.com. In most cases there is no way to maintain the App’s further operating without functional data therefore you will be advised to remove the App from your device. If you don’t want us to share device identifiers and geolocation data with service providers please check your device settings to opt out as described below >> FORESPØRSLER
To submit a verifiable consumer request for access, portability or deletion of personal data please contact us through chatup@aichattings.com. Please include in the text of your appeal the wording “Your rights to maintain confidentiality in the state of California”. When submitting a verifiable request, you should be ready to:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: name, address, city, state, and zip code and email address. We may use this information to surface a series of security questions to you to verify your identity. If you are making a request through an authorized agent acting on your behalf, such authorized agent must provide written authorization confirming or a power of attorney, signed by you.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will not be able to respond to your request or provide you with personal information if we cannot: (i) verify your identity or authority to make the request; or (ii) confirm that the personal information relates to you. We may ask you for additional information or documents to verify your identity. We may also carry out checks, including with third party identity verification services, to verify your identity before taking any action with your personal information. This is regarded as a safeguard measure to prevent disclosure of your personal information under a fake or scum request. We ensure that personal information provided in a verifiable consumer request will be used only to verify the requestor’s identity or authority to make the request and not for any other purpose. We will keep it for the adequate term reasonably needed for the purpose described above and delete after the purpose is fulfilled. We try to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. Please note that we are only required to respond to two requests per customer each year. EQUAL RIGHTS
Nothing in the way we deal with your request shall be interpreted as discrimination, which means that we will not set up different pricing or products, or different level or quality of services for you, if you choose to exercise your rights. However, in some circumstances, we may not be able to provide services if you choose to delete your personal information from our records. SALE OF DATA
We do not sell any of your personal data to third parties.

II. INFORMATION WE PROCESS

There are several categories of information that can be processed. Functional Information
We ask for and process the following information when you use the App. This information is necessary for the adequate performance of the contract between you and us. Without such information it is impossible to provide complete functionality of the App and perform the requested services.

User Content (i. e. the text you enter into the message field and send to the App, as well as any text, other content generated by AI via the App). Subject to your compliance with certain rules and restrictions outlined in our Terms of Use, you may dispose of, use, share, otherwise exploit your User Content for your own purposes, provided it does not violate our strict prohibition against harmful, illegal, or exploitative content. Generating or outputting harmful content will result in immediate account termination. Any use of User Content is at your sole risk. It is your sole responsibility to ensure compliance with the applicable laws. Please note that we engage the third party service provider – OpenAI, L.L.C. – for the purpose of processing and creation of AI-generated User Content. Please check Section IV to learn more about the privacy policy and practices of OpenAI, L.L.C.
Kontaktinformasjon (name, e-mail address, as well as any other content included in the email) which you may fill in by yourself when you contact us via email, support form. We collect, store and process it by our cloud storage provider (Amazon.com, Inc.). We use such information to respond effectively to your inquiry, fulfill your requests, send you communications that you request and perform the requested services.

Information That Is Processed Automatically
On the basis of your tillatelse we use third-party automatic data processing technologies (advertising or analytics tools) to analyze certain information sent by your device via our App (Identity For Advertisers for iOS devices/ Advertising ID or Android ID for Android devices). Processing information through automatic data processing technologies starts automatically once you allow our App to track your activity. You can withdraw your permission at any time – please check opt-out options in Section VIII below. We may process some information about your device and your user behaviour on the ground of our legitimate interest. This information falls within categories of data described above in Subsection “Information That Is Processed Automatically”, it is generally non-personal.

Device Details. Small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device (but not your personality).
Information about the device itself: type of your device, type of operating system and its version, model and manufacturer, screen size, screen density, orientation, audio volume and battery, device memory usage.
Information about the Internet connection: mobile carrier, network provider, network type, IP address, timestamp and duration of sessions, speed, browser.
Location-related information: IP address, the country code/ region/ state/ city associated with your SIM card or your device.
Cookies and similar technologies. A cookie is a text file containing small amounts of information which is downloaded to your device when you access the App.
Log file information. Automatically reported each time you make a request to access the App.
Ad-related information & In-App events.

Innsamling og bruk av ansiktsdata
Appen vår samler inn ansiktsbilder til spesifikke formål. Nedenfor finner du detaljer om innsamling, bruk, lagring og oppbevaring av disse dataene:

Collection of Face Data: Appen vår samler inn ansiktsbilder fra brukerne for å tilby visse funksjoner.
Use of Collected Face Data: Ansiktsbildene som samles inn, brukes til å generere stilbilder ved hjelp av ansiktsbytte og til å skape personlige avatarer. Prohibited Use: Face data must never be used to create non-consensual deepfakes, explicit content of real individuals, or any other harmful material. Violations will lead to immediate data deletion and a permanent ban.
Storage and Sharing of Face Data:
- Lagring: Ansiktsdataene lagres sikkert på våre egne servere for ansiktsbyttetjenester i Silicon Valley i USA.
- Deling: Ansiktsdataene vil ikke bli delt med tredjeparter.
Retention of Face Data: The collected face data will be retained for a maximum of 30 days to allow users to retrieve and edit their creations. After this period, the data will be permanently deleted.
Privacy Policy Location: For more detailed information, please refer to our full Retningslinjer for personvern.

Payment Information
Our e-commerce provider (Apple) is responsible for billing, processing and charging for in-app purchases, handles your personal information and keeps it absolutely safe and secure. We cannot access or use your credit or debit card information.

III. THE PURPOSES OF PROCESSING YOUR PERSONAL DATA

Our mission is to constantly improve our App and provide you with new experiences. As part of this mission, we use your information for the following purposes: (a) To make our service available. (b) To improve, test and monitor the effectiveness of our App. (c) To provide you with interest-based (behavioral) advertising or other targeted content. (d) To communicate with you. (e) To prevent fraud and spam, block harmful outputs, and enforce the law. We may use your information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, block the generation of harmful AI content, and enforce our Terms of Use.

IV. SHARING OF YOUR INFORMATION

We will share your information with third parties only in the ways that are described in this Privacy policy. We adhere to the U.S. Digital Advertising Alliance’s Self-Regulatory Principles for the Mobile Environment. We may engage the following third-party service providers in order to provide us with necessary infrastructure:

Entity name	Services performed	Entity location	Link to Privacy Policy
AppsFlyer Inc.	Analytics service provider	U.S.A.	https://www.appsflyer.com/legal/services-privacy-policy/
Firebase (Google LLC)	User authentication, analytics and marketing	U.S.A.	https://policies.google.com/privacy
OpenAI, L.L.C.	AI-generated content provider	U.S.A.	https://openai.com/privacy/

We may disclose your personal information if it is needed for objective reasons, due to the public interest or in other unforeseen circumstances (as required by law, protect rights/safety, corporate mergers, etc.).

V. INTERNATIONAL DATA TRANSFERS

We work in the cross-border area and provide our App to our Users around the world (excluding prohibited jurisdictions such as Mainland China and Hong Kong). We and third-party organizations may transfer the automatically processed information across borders and from your country or jurisdiction to other countries.

VI. HOW LONG WE USE YOUR PERSONAL DATA

We generally retain your personal information for as long as is necessary for performing the functional service of the App and to comply with our legal obligations. If you no longer want us to use your information, you can request that we erase your personal information and close your account.

VII. EXERCISING YOUR RIGHTS

Applicable data protection laws give you certain rights regarding your personal information:

Data Access and Portability. You can request copies of your personal information.
Change or Correct Data. You have the right to ask to correct, change, update or rectify your data.
Data Retention and Deletion. You have the right to ask to delete all or some of the personal data that is held about you.
Restriction of Processing. You may have the right to limit the ways in which your personal information is used.

To exercise any of the rights described above, you can contact us through chatup@aichattings.com.

VIII. OPT-OUT OF TRACKING

Opt-out of marketing tracking
Choose option “Limit Ad Tracking” on your iOS device in Settings/ Privacy/ Advertising (see https://support.apple.com/en-us/HT202074). You can also visit https://youradchoices.com. Opt-out of Location Data Processing
iOS 11 or later: turn Location Services off for the applicable Product via the menu “Settings > Privacy > Location Services”.

IX. SECURITY

The security of your personal information is highly important to us. We follow generally accepted industry standards to protect the personal information submitted to us. We seek your personal data to be encrypted with proper and strong encryption algorithms, including hashing where possible.

X. CHILDREN’S PRIVACY

Our App is not intended for children under the age of 18. Therefore, we do not knowingly collect or solicit any personal information from children under 18. No one under age 18 may provide any personal information to the App.

XI. CHANGES TO THE PRIVACY POLICY

This Privacy policy is updated regularly. Whenever we change this Privacy policy, we will post those changes to this Privacy policy and other places that we consider appropriate.